Christmas party nights

Deposits are non-refundable under any circumstances and bookings (including any later additions to the booking) can only be accepted from the party organiser.

Any cancellations must be communicated in writing to the Christmas Team and cannot be accepted over the telephone (email is acceptable as long as a reply is received from the Christmas Team to acknowledge receipt).

Cancellations within certain time frames are subject to a cancellation fee as follows:

Balance invoices will be issued eight weeks prior to your party (for payment six weeks prior to your party). Non-payment of the final balance on the due date will render our contract with you void.

 

Rialto Events

Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of headline act – concerts only – venue or show time)

 

Arena Concerts

Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of headline act – concerts only – venue or show time)